Rights in the event of exceeded waiting time
When you have received a waiting time for medical assistance and not received medical assistance within the waiting time, you are entitled to a new offer of treatment.
You will be contacted by the HELFO Patient Referral Unit and asked if you would like to change to a different treatment centre. If you do not want to change treatment centre, you will remain on our waiting list.
The waiting time allocated to you is an indication of how long it is medically appropriate for you to wait for medical assistance. The fact that HELFO can find alternative medical assistance for you in the event of exceeded waiting time reduces your waiting time and reinforces your rights as a patient.
About your rights in the event of exceeded waiting time (helsenorge.no)
Last updated 3/7/2025